Despite significant investments in the most advanced analytics capabilities and predictive insights, achieving the new possibilities for a richer CX has remained elusive and the expected transformations failed to appear.
Not anymore.
Today, the long-anticipated sea change in customer care is starting to reshape the industry. It is centered around a bold new approach to customers’ experiences.
This white paper provides insights and industry use cases to:
Learn how to build the customer journey to value. Simplify the how — Download the white paper.
A full recovery of approximately USD 300k from an Ethiopian Bank within a month in a scenario where the country is facing serious dollar crisis through a systematic and aggressive approach.
Changing Payment Terms From D/P At Sight To D/A
Recovery Under Administration
Payment Under L/C: 90 Days From Date Of Shipment
Internal Conflicts To Claim Ownership
Mail Hacking / Change Of Bank Account
Successful Debt Recovery through Persistent Efforts: A Case Study of Methanol Purchase in a Domestic Transaction
From Fabric Disputes to Full Payment: Unraveling the Case of a Determined Exporter and a Challenging Importer in Bangladesh